The Carbon Standard account is tailored as a raw spread account, starting at 0.01 pips. It features the following commission structure: • Major/Minor currency pairs: $5 per lot • Exotic currency pairs: $5 per lot • Indices: $5 per lot • Metals/Energies: $5 per lot

For Carbon (Standard) accounts, both live and demo, clients can open up to 3 accounts each.

If you're looking to deposit funds into your account, we're here to guide you through the process. Our platform offers various crypto deposit options, including BTC, ETH, USDC (ERC20), USDT (ERC20), USDT (TRC20), Tron, and Binance Coin (BNB). Here's how to complete a crypto deposit on our platform: 1. Access Wallet Section: Navigate to the Wallet section in the Trader's Menu. 2. Initiate Deposit: Click on the 'Deposit' option. 3. Select Crypto Type: Choose the type of crypto you wish to deposit. 4. Obtain Deposit Address: The system will generate a unique deposit address for you. Copy this address and proceed to your preferred crypto exchange or provider to send the funds to that address. We recommend using reputable platforms such as Uphold, Cashapp, Gemini, etc., for buying crypto and conducting deposits and withdrawals. Please note: Crypto transactions must be conducted on the appropriate network as specified in the deposit screen to ensure smooth processing. If you have any questions or encounter any difficulties during the deposit process, feel free to reach out to us. We're dedicated to assisting you at every step of the way.

The reason USD is the primary currency for our broker is due to its global dominance in financial markets. The U.S. dollar is the world's most widely traded and recognized currency, serving as a reserve currency for central banks and being used in over 80% of global forex trades. By operating in USD, we ensure greater accessibility and liquidity for traders, reducing the impact of currency conversion fees and making transactions smoother across borders. Additionally, most international commodities, such as oil and gold, are priced in USD, further aligning our services with the global standard for financial markets.

At Carbon Capital, the security of our clients' funds and personal information is our top priority. We utilize advanced encryption protocols to ensure that all transactions and data are protected from unauthorized access. Clients' funds are securely stored in segregated accounts, separate from the company’s operating capital, ensuring that your assets are safeguarded at all times. Rest assured, we are committed to maintaining the highest standards of security to provide you with a safe and trustworthy trading environment.

We're here to guide you through the process of verifying your Proof of Address documents. Before you begin, please review these important suggestions and familiarize yourself with the following requirements: 1. Document Date: Ensure that the document you provide is dated within the last 3 months. 2. No Envelopes: Please note that envelopes will not be accepted as proof of address. 3. Clear Picture: When taking a picture of your document, make sure it captures all four corners clearly. 4. Full Name and Address: The document must display your full name and current address. 5. Different IDs: If you choose to upload an ID as proof of residency, ensure that it is different from the one provided for proof of identity (e.g., passport).

If you need to update your password for your account, you can easily do so by following these steps. Changing Your Password Yourself 1. Login to Your Account: Access your client area using your current credentials. 2. Navigate to Your Profile: Once logged in, locate your profile name in the top right corner of the page and click on it. 3. Access Your Profile Settings: From the dropdown menu, select "Profile" to access your personal account settings. 4. Go to Security Tab: Within your profile settings, locate and click on the "Security" tab. This section allows you to manage your account's security settings. 5. Change Your Password: Follow the prompts to change your password. You may need to enter your current password for verification purposes before setting a new one. 6. Confirm Changes: After entering and confirming your new password, save your changes. Your password is now updated. Assistance with Password Change If you encounter any difficulties during the password change process, don't hesitate to reach out to our support team.

Below are the steps you need to follow: 1. Provide Verification: To ensure the security of your account, we require verification. Please take a clear selfie of yourself holding your ID (e.g., driver's license, passport) along with a piece of paper containing today's date written on it. 2. Submit New Number: Along with the verification, please provide the mobile number you wish to change to. 3. Approval Notification: Once we receive your verification and new phone number, we will process the change request. You will be notified here once the change has been approved. If you have any questions or encounter any difficulties during this process, please feel free to reach out to us.